This page explains what information AchilleTV needs from customers, what we use it for, and how you can ask to see or delete it.
Who is responsible for your data
AchilleTV
Email: [email protected]
Website: https://achilletv.xyz
What we collect
- the contact details you use to reach us (email address, WhatsApp number, name or nickname)
- order details: plan, purchase date and expiry date
- messages to support, for example your device model and a description of the problem
We never see your full card number. Payments are processed by the payment provider, which is responsible for protecting that data.
Why we use it
We use your information to deliver your login details, provide customer support, handle the guarantee and send a reminder before your subscription ends. We do not send marketing messages without your consent.
How long we keep it
Order details are kept while your subscription is active and afterwards only as long as accounting rules require. Support conversations are deleted once the issue is solved and they are no longer needed. The website uses an encrypted HTTPS connection.
Sharing
We do not sell your personal information and we do not share it for advertising. Only partners that are necessary to run the service, such as the payment provider and the email service, can access it.
Your rights
You can ask for a copy of your data, a correction, deletion, or a limit on how we use it. Residents of California and other US states with privacy laws, and customers in Canada under PIPEDA and provincial laws, have these rights by law; we offer them to every customer. Write to [email protected] and we will reply within 30 days.
Cookies
We only use cookies that the website needs to work, plus anonymous visit statistics. There are no advertising network cookies on this site.